（excluding weekends and holidays, Bon Festival and New Year holidays）
* We will respond to the contents received on our holidays after the next business day.
* Please note that we may not be able to reply to all opinions and requests received by e-mail.
Kaetsu Sake Brewery Co., Ltd. will handle personal information as follows in order to appropriately protect the privacy of our customers.
Kaetsu Sake Brewery Co., Ltd. collects personal information from customers when they make inquiries about products or services.
Personal information provided by customers will be strictly managed, and appropriate preventive measures will be taken against loss, leakage, destruction, falsification, etc. In the unlikely event that a problem arises, we will respond promptly.
Personal information provided by customers will not be used for purposes other than the purpose of use without the consent of the customer, except as required by law. In addition, Kaetsu Sake Brewery Co., Ltd. may use personal information to inform you about products and new services.
Kaetsu Sake Brewery Co., Ltd. will not provide personal information to a third party without the prior consent of the individual, except as provided by laws and regulations such as the Personal Information Protection Law.